Junior Support Engineer (night shift) (вакансія неактивна)

— Good English to communicate directly with customers, great communication;
— Positive mindset, high level of responsibility;
— Technical education;
— Understanding of large scale system architecture, automation, integration, and processes;

Highly desirable:
— Experience with Linux/Unix systems administration (monitoring, troubleshooting, performance tuning, preventative maintenance, and capacity planning);
— Experience with configuration management, source control, and containerization tools;
— Experience with Cloud-based infrastructure and automation;
— Experience with at least one scripting language (e.g. Bash, Python, Ruby, Go)
— Experience with site/infrastructure monitoring systems (like AWS Cloudwatch, Datadog);
— Understanding of Networking (TCP/IP, routing, network topologies, and hardware, SDN, etc);

Team
Our team is built on excellent working experience, open-mindedness, and togetherness. We are open to discussion, helpful and ready to share our expertise with the newcomers.

Education and Development
We encourage our employees to participate in workshops, conferences, and meetups. We organize our own, and we partly compensate the cost of external events and English courses for our employees.

Social Package
We offer fully-paid sick leaves, medical insurance, gym compensation, and a weekly catch up with a therapist in our office.

Office
We have a modern and cozy office near the city center with a free bus from Palats Ukraine metro station.

Technical Events
We are organizing ZoolaTalks and Developers’ Days, where are meetups for employees, where experienced engineers share their cases, solutions, and ideas. We go deeper into knowledge-sharing as it helps to build strong teams with deep expertise.

Career opportunities
Zoolatech has grown twice in the last year, and there are a lot of opportunities for the employees’ career development. We encourage our colleagues to evolve and to grow along in line with the company.

— Monitor critical business systems from 1am to 9am (Sun — Thu or Tue — Sat, 40h/week)
— Facilitate work on incidents
— Respond to support requests from internal users
— When everything works as expected, learn technology or work on self-driven initiatives =)

We are looking for a passionate person who would like to work with a top-notch technology stack in a friendly and cozy atmosphere for one of the greatest retail companies in the USA.

Why is Nordstrom one of the greatest? Founded in 1901, it prospered through two world wars, Spanish flu, Great Depression, the 2020 pandemic, and still produces the highest quality products and services for their customers.
Nordstrom is based in Seattle with a technology orientation rooted in Silicon Valley. You will work with the cleverest minds, who are eager to build superb services to match business requirements and win market share.

And then there’s Zoolatech! Just imagine a workplace and a team environment that you never want to leave once you have found it. Sound exciting? Apply to our position today and we can get you there.

Nordstrom Operations Center (NOC) team is critical for business. It ensures that all services run smoothly and dev teams get the support they need to operate.