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Zoolatech is a boutique service provider specializing in high-end software development. Our company was founded on the idea of creating a harmonious, collaborative environment for our employees and our clients that, once they had discovered it, they would never want to leave.
18 лютого 2020

Site Reliability Engineer (вакансія неактивна)

Київ

Необхідні навички

— Good English to communicate directly with customers, great communication;

— 2+ years with Linux/Unix systems administration (monitoring, troubleshooting, performance tuning, preventative maintenance, and capacity planning);
— 2+ years with configuration management, source control, and containerization tools;
— 2+ years managing Cloud-based infrastructure and automation;
— Experience with at least one scripting language (e.g. Bash, Python, Ruby, Go)
— Experience with site/infrastructure monitoring systems (like AWS Cloudwatch, Datadog);
— Understanding of Networking (TCP/IP, routing, network topologies, and hardware, SDN, etc);
— Broad understanding of large scale system architecture, automation, integration, and processes;

Пропонуємо

Team
Our team is built on excellent working experience, open-mindedness, and togetherness. We are open to discussion, helpful and ready to share our expertise with the newcomers.

Education and Development
We encourage our employees to participate in workshops, conferences, and meetups. We organize our own, and we partly compensate the cost of external events and English courses for our employees.

Social Package
We offer fully-paid sick leaves, medical insurance, gym compensation, and a weekly catch up with a therapist in our office.

Office
We have a modern and cozy office near the city center with a free bus from Palats Ukraine metro station.

Technical Events
We are organizing ZoolaTalks and Developers’ Days, where are meetups for employees, where experienced engineers share their cases, solutions, and ideas. We go deeper into knowledge-sharing as it helps to build strong teams with deep expertise.

Career opportunities
Zoolatech has grown twice in the last year, and there are a lot of opportunities for the employees’ career development. We encourage our colleagues to evolve and to grow along in line with the company.

Обов’язки

— Monitor critical business systems from 9am to 5pm (7 days a week but no more than 8h/day and 40h/week)
— Facilitate work on incidents
— Respond to support requests from internal users
— When everything works as expected, learn technology or work on self-driven initiatives =)

Про проєкт

Nordstrom.com is one of the largest retail e-commerce companies in North America. Nordstrom Operations Center (NOC) is ensuring that all services run smoothly and dev teams get the support they need to operate.

We’re obsessed with driving down our production issue count, ensuring that we learn from what issues we have, and strive to lower the time to repair any issues that occur.

If you want to be a part of a team of engineers that monitors and troubleshoots Nordstrom’s infrastructure 24×7 and is the Eyes-on-Glass first point of contact for all issues, and thrive in an intense, fast-paced, highly visible environment then we should talk.

A day in the life:
— Providing Tier 1 support for application and infrastructure issues across the enterprise
— Monitoring, triaging, and coordinating incident response when service failures, infrastructure issues, or deployment issues occur
— Hands-on analysis and troubleshooting of production
— Identifying, defining, and building improvements to support tools, processes, and the service itself
— Improve customer experience with delivering new service monitoring, alarming and scripting