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12 июля 2019

CRM Performance Analyst

Харьков

Необходимые навыки

— Analytical: Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures
— Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyses information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics
— Planning/Organizing: Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans
— Quality: Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality
— Character: Demonstrates unquestionable integrity in every aspect of work and dealing with others; Consistently models desired behaviors and values established by the company; Respects diversity of perspective in discussions and demonstrates an inclusive style; Demonstrates concerns for job safety for self and others
— Adaptability: Adapts to changes in the work environments; Manages competing demands; Changes approach or method to the best fit the situation; Able to deal with frequent change; delays, or unexpected events
— Minimum of three years’ hands-on experience in pricing and analysis with a track record of success performing spreadsheet analyses, maintaining financial reports in a fast-paced work environment
— Demonstrate sound investigative skills as well as a rigorous work organization methodology
— Demonstrated proficiency in Microsoft Office Suites products, especially Excel.
— Bachelor’s Degree in Finance or Business or equivalent combination of education and experience related to basic financial analysis
— English upper-intermediate.
— SQL queries writing and data visualization software (Tableau, Power BI, QlickView) skills would be a great plus.

Предлагаем

— High & competitive salary
— Challenging work in an international professional environment
— Opportunity to influence software development process, to be the owner of the product in your field of expertise
— Flexible management
— Full benefits package: paid vacation and sick leave
— Continuous professional development (free internal and external professional trainings)
— Free English classes in the company office
— Free use of the services provided by Namecheap
— Quarterly team building activities
— Coffee, tea, fruits, office lunch delivery

Обязанности

— Analyze our email campaigns and understand the impact of decisions made within the business to sales volume, revenue and margins
— Monitor the strategies and processes across the revenue cycle from customer acquisition through to engagement and customer growth
— Identify sales and growth opportunities by analyzing our financial data, key product metrics and delivering insight into shifting trends
— Categorizing the customers base and searching for most profitable groups
— Help maximize revenue by bringing early attention issues or changes in trends related to our products, business practice, processes, finances and accounting
— Create accountability within the company by developing appropriate metrics and introducing insight that can influence our teams to achieve our broader targets
— Measure and monitor the revenue pipeline, adjusting as necessary to ensure we are making informed and appropriate decisions across our business, intended to create sustainable growth

О проекте

Performance Analysts work with knowledgeable colleagues in various parts of the business to define, design and develop analytic solutions to improve optimization and mitigate risks. They apply timely, accurate and consistent understanding of risk across an organization to predict and gauge operational risks and market risks. Performance Analysts also combine data from multiple sources to respond to high-level business questions.

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