Description & Responsibilities
Your role will be to help YouScan leadership team make faster business decisions based on data.
We already have a lot of business data accumulated across company departments (finance, sales and marketing, customer success and product). We use this data to build basic dashboards and track top-level SaaS metrics, with some basic segmentation.
You’ll need to take our business data analysis and data-driven decision making to the next level:
— Organize effective cross-functional reporting and analytics,
— Streamline our dashboards,
— Simplify evaluation of the effectiveness of our customer acquisition and retention,
— Support each department in their department-specific analytical needs.
You’ll be also responsible for creating a “single source of truth” for business data by integrating internal data-sets from CRM, Google Spreadsheets, accounting systems, user behaviour tools (with the support of our IT team).
Within your first month we expect you to be able to quickly answer questions like:
We expect you to be proactive — you’ll be working closely with CEO on the specific projects assigned by management, sure; but we mostly expect you to proactively lead the business analysis in the company, and find data insights to improve our customer acquisition and retention, and business in general.
We will measure your success in 6 months by checking with each department leader (sales, marketing, CS, finance) if they find it much easier to make decisions based on data.
Nice to have
Basic knowledge of ML tools and techniques is a plus
Presentation design skills is a plus