— Advanced level of English
— Deep understanding of how APIs work
— Deep understanding of CSV format and FTP
— Fluent in Technology. Possible System Admin or Technical Support experience.
— Experience working directly with enterprise companies
— Ability to learn quickly
— Analytical skills
— High emotional intelligence and desire to help customers
— Flexible working hours
— A comfortable office in Kyiv with all the standard supplies
— A high-level (A1) corporate insurance from Uniqa
— Tax compensation
— Equipment (laptops, screens etc.)
— Educational and professional development support
— You will work in our Onboarding team and will be focused on working directly with YayPay customers to help them understand and implement integrations to YayPay using our REST API or CSV formats.
— Navigate the client landscape and setup, while focusing on the integration scope/strategy for YayPay
Use prior knowledge and familiarity from past involvement in csv file integration or API integration work
— Support detailed discussions with clients in mapping of data
— Support YayPay’s clients in data reconciliation activities arising from discrepancies in customer AR balances between YayPay and ERP (or the csv files depending on the integration mode)
— Manage and juggle multiple integration work across different projects simultaneously, knowing what information to gather for troubleshooting, prioritizing and escalating internally within YayPay as well as with client teams
— Coordinate with other YayPay internal teams (such as Engineering, Product) on Integration roadmap items arising from client feedback
— Work with the Onboarding Specialist and PMO Manager in Customer Success to review the completion of integration activities within the project and keep the overall implementation/onboarding progressing to plan amd the go-live of the project
From the technology perspective, YayPay Platform is a SaaS offering, which integrates with a number of different systems, such as: — ERP systems to pull accounts receivable data from (e.g. NetSuite, Intacct, Sage X3 etc.) — CRM systems, like SalesForce to pull and push relevant customer information — Payment Providers to allow CreditCard and ACH to be made through the platform — Credit Providers like CreditSafe to pull credit information
The application currently undergoes the phase of the active new feature development — we are working on building new modules: Reporting & Analytics Module, Credit Module, Cash Application Module.
The application is built on Service-Oriented Architecture, with the use of Kubernetes and technologies around it.
The main technology stack is described below: — Back-End: Java 11, Spring Framework, Hibernate, MySQL, Kafka, Exasol — Front-End: VueJS and KendoUI — Machine Learning: Python and relevant machine learning libraries are used for the ML services — Hosting: the application is hosted on AWS, with extensive use of the native AWS services