YayPay is looking for a Data Analyst. YayPay operates with an array of internal data from different departments and projects, which needs to be collected, interpreted and analyzed. We expect you to work with the following data (this list is not exhaustive and can be updated):
— Product Usage and Adoption
— Processed Payment
— Customer Success and implementations
— Customer CSAT/NPS scores
— Customer Churn
— Departamental KPIs
You need to be fluent with the data in any way shape or form, and have experience with the following tools:
— Grafana
— SaleForce
— Spreadsheets (Google or Microsoft)
— MySQL Database
— Gainsight PX
— ReTool
— Jira
— PowerBI (or similar)
A high-level (A1) corporate insurance from UNIQA
Tax compensation
Equipment (laptops, screens, etc.)
The company encourages all kinds of professional development (incl. books, training, workshops, etc.). We will cover 100% of the price of the educational literature and 60% of the conference (training etc.) cost.
Working with this data and appropriate departments, you will be responsible for the following:
— Collecting and interpreting data
— Analyzing Data, looking for insights
— Reporting the results back to the relevant members of the business
— Identifying patterns and trends in data sets
— By request, providing relevant datasets and analytics to support management decision making
— Defining new data collection and analysis processes
— Implementing Data Collection Automation
— Building Reporting Dashboards in the company tools
— Collecting and automating KPI collection, reporting on KPIs
YayPay (A Quadient Company) one of the fastest growing Fintech products that creates modern accounts receivables and payments solutions for
Recognised as an industry leader by IDC, we deliver innovative products and services for our customers by rigorously applying the principles that shape our culture at Quadient.