Yalantis provides software engineering services. We help our clients create solutions that facilitate their business’ growth. We call Yalantis a close-knit company because we’re not just colleagues. We support and motivate each other to achieve our common goals by creating professional development plans, enhancing our expertise, and sharing our knowledge.
20 июля 2020

Customer Success Manager (вакансия неактивна)

Днепр

We help businesses create fully-fledged web and mobile solutions to achieve their business goals. And now we’re looking for a proactive Customer Success Manager to join our team.

What you’ll help us with:

● Support of existing accounts and projects within the account
● Understand customer’s business needs, project success criteria and develop Individual Success Plan for each Customer
● Stakeholders Management and Communication Management
● Discover and Implement new Business Opportunities
● Visit Yalantis Customers during the business trips

Here’s the experience that will help you with the job:

● 3+ years of experience as Customer Success Manager in any customer-centric industry
● experience with B2B clients
● basic understanding of technologies and their main differences and advantages
● English proficiency level: Advanced (spoken and written)
● high level of communication and persuasion / argumentation skills
● self-organization and result orientation

These skills will also come in handy:

● experience in business analysis / process management will be useful
● experience as Sales Manager / Engagement Manager

What you’ll get from working with us:

● great compensation and social packages
● full financial and legal support for private entrepreneurs
● opportunities for professional growth
● individual development plan and a mentor to guide you
● team buildings and corporate activities
● English lessons with native speakers
● the best networking opportunities with international clients
● knowledge sharing atmosphere

We expect our future colleague to have passion for solving challenging problems and effectively cooperate with the team. You will receive full support not only from the CSM department, but also from the team of solution architects, business analysts, project managers, delivery managers and in general from the company.
Join us and send your CV to tatiana.kudria@yalantis.net

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