Xpand is a product IT company based in Kyiv, Ukraine with roots in EU. We are a certified and independent Microsoft Dynamics NAV partner, delivering high-level software solutions for European logistics and harbour companies based on ERP system of Microsoft Dynamics NAV.
8 квітня 2024

Middle Business Analyst

Київ, Житомир, віддалено

In connection with the expansion of our activities, we are seeking a Middle Business Analyst to work closely with stakeholders to gather, analyze, and document business requirements, deliver effective and high-quality solution designs, as well as assist during solution development and implementation.

Requirements to candidates:

  • 2-3+ years of work experience in business analysis
  • Experience in or good understanding of 2-3 domains among IT, sales, finance, logistics, warehousing, production, customer service, and project management
  • In-depth understanding of business/enterprise processes, and the ability to align business objectives with technology solutions
  • Be well-versed in business analysis methodologies and best practices
  • Proficiency in data analysis and interpretation, including using data analytics tools
  • Experience in analyzing functional requirements and needs of a client, forming them into specification documents, user stories, use cases
  • Understanding of the Agile/Scrum development process
  • Upper-intermediate level of English or higher (written and spoken)
  • Deep analytical thinking and root-cause analysis
  • Strong interpersonal skills, including stakeholder management and negotiation
  • Proactive approach to problem-solving and critical thinking
  • Ready to take ownership and make on-time decisions
  • Have good presentation and negotiation skills
  • Strong attention to detail
  • Bachelor’s degree in Business Administration, Economics, Computer Science, or a related field
  • Eagerness to learn and adapt to new challenges
  • Comfortable working in a fast-paced, dynamic environment with the flexibility to handle changing priorities and evolving projects, adaptability to changing project requirements

Would be a plus:

  • Experience in system integrations
  • Experience in system implementations from “0”
  • Experience in ERP, CRM software and portals


  • Analyzing and dissecting complex business processes and translating them into software requirements
  • Identifying and addressing business challenges through software solutions using strong problem-solving skills
  • Engaging and managing relationships with various stakeholders
  • Skillfully negotiating to balance conflicting requirements and reach a consensus among stakeholders
  • Communicating with customers, preparing and conducting of demo sessions
  • Writing documentation: functional requirements, solution designs, fit-gap analysis, user stories, business process models, data flow diagrams, etc.
  • Actively participating in quotation and estimates preparations
  • Participating in the system deployment and configuration
  • Conducting User Acceptance demo sessions
  • Cooperating with the software development and business teams throughout the full development life cycle to drive usability and efficiency.
  • Verifying system usability through the comprehensive interface, workflow, and use-case test execution
  • Consulting on MS Dynamics 365 Business Central and other related business applications
  • Providing support on the key regulatory, customer and 3rd party audits
  • Assisting the management in analyzing information and product specifications to determine regulatory compliance of the products handled and services performed on-site
  • Assisting in the management of operational requests and troubleshooting issues, working with the diverse user groups

What we offer for employment:

Growth and development:

  • Clear career ladder and transparent growth possibilities
  • Work with international customers and partners
  • Possibility to attend professional trainings and seminars
  • Internal trainings and knowledge sharing from our experts
  • English studying at our Corporate English courses

Great team:

  • A team of true professionals who work in a friendly and family like atmosphere
  • Transparent, adequate and timely feedback and communication
  • True support, which combines perfectly with humor and fun

Fair compensation:

  • Compensation that corresponds to market level and your performance, linked to EUR rate
  • Yearly salary reviews based on your performance results

Comfortable work conditions:

  • Hybrid format of work: office, fully remote or partially combining — you are welcome to choose!
  • Flexible work hours: start your day at 8.00, 9.00 or 10.00 and finish correspondingly
  • No bureaucracy combined with clear processes, documentation and workflows
  • Work-life balance


  • Health insurance
  • 20 paid business days of yearly vacation
  • 10 paid sick leaves
  • Mental health program

We look forward to welcoming you in our team!