Airlines exist to bring people together and enrich lives. The passion for travel is growing with each generation, and so is the need for better connecting emerging economies. Traveller expectation has never been higher. As other industries have digitized and become seamless, travel has been held back by legacy technology and fragmented systems.
28 листопада 2023

Product Owner / Business Analyst (вакансія неактивна)

Київ, віддалено

WorldTicket A/S
WorldTicket is one of the world’s leading providers of IT solutions for mid-sized and regional airlines. Every year almost 10 million flight tickets are sold to passengers through our IT solutions. Our customers, the airlines, are located in Europe, Africa and Asia and our +100 employees are distributed between our offices in Copenhagen, Warsaw, Kiev, Bangkok, and Beijing.

We are currently looking for an experienced, innovative and detail-oriented Product Owner / Business Analyst to be based in our Kiev office. As a Product Owner, you will drive our projects from idea to go-live and you will primarily work with one of our development teams in Kiev and Bangkok.

Your mindset should be to improve the user experience, and work processes and help them drive more sales. Your mission will be to know and understand the users and their requirements, innovate and invent work processes and the UI/UX in our sales and distribution platform. In addition, you will own the final result that is put into production and make sure it meets or exceeds the users’ expectations.

With a growing global team and a global customer base, we provide a highly dynamic and international work environment with daily considerations around different cultures, multiple time zones, and various business requirements internally and externally.
We work in an online agile environment, with teams in multiple locations, where the pace is high and daily interaction is a must.

Primary job functions
Driving product features from idea to implementation
Participating in the product development process in accordance to the methodology
Managing and prioritizing the product backlog
Gathering of business requirements, analysis and preparing specifications
Preparation of technical documents, product materials and procedure descriptions
Conducting of workflow analysis, defining user requirements, identifying issues, recommending technical solutions
Planning and monitoring of development projects
Setting priorities for tasks and task portfolio management
Presentation of the solutions, conduction of internal and external user trainings and handovers
Maintaining (adding/updating / archiving) Knowledge Management artifacts
Collaboration with the development team, participation in release and sprint planning
Collaboration with UI / UX designer and other internal stakeholders

Candidate profile:
The ideal candidate for this position comes with:
Degree in the Computer Science/Applied Systems Analysis/Cybernetics
At least 3 years of experience in a similar function in a software company
Experience in airline IT or travel industry sector is an advantage
Technical background (UI/UX design skills are a great plus)

Experience in transitioning business requirements into accurate technical specifications for technical teams
Experience in managing the product backlog, project roadmap, and prioritization of tasks
Experience in task management (sprint planning, distribution of tasks, monitoring of change requests)
Experience in the optimization of business processes
Good knowledge of software development lifecycle
Solid understanding of SDLC and Agile principles
Experience in building UML Diagrams and designing workflows
Experience with Jira and Confluence

Excellent communication & presentation skills in the English language (both written and verbal)
Ability to manage multiple stakeholders in an international environment
High focus on quality and attention to detail
Strong problem-solving skills
Ability to clearly communicate technical concepts to both technical and non-technical
audiences
Ability to work with remote teams in multiple locations and from different cultural backgrounds (experience in this field is an advantage)

We Offer
You will be joining and working with a global team with ambitious colleagues in multiple locations. You will be able to communicate and work directly with our airline customers as well as with a variety of internal stakeholders.
We offer a fulfilling work environment for professional as well as personal development and a great opportunity to advance your qualifications and skill set from a job in the IT — and travel sector.

We offer a full-time position characterized by a competitive salary, based on skills and experience.

Application deadline: 30 Dec. 2023