Wix’s Customer Solutions department — a group of experts who use our unique understanding of Wix products to provide support and inspiration to over 100 million users around the world! We’re responsible for collecting valuable user feedback to improve Wix’s products, and play a vital part in moving the company forward.
We work in small teams to allow everyone to express their creativity & we never stop learning. Our opportunities for growth are unlimited, both within the team and beyond.
Proficient in written and spoken English who’s comfortable working in a fast-paced and deadline-driven environment. Bonus points if you have experience working in a technical environment.
As a Customer Solutions Expert, you will:
— Provide Wix users with technical solutions.
— Analyze user behavior, content suitability and relevance to determine their effect on user satisfaction.
— Develop and maintain positive customer relations and satisfaction.
— Influence the way we support our users and improve it to make sure our users’ experience is the best possible.
Please send your CV in English.