Wix.com is a leading cloud-based development platform with millions of users worldwide. We make it easy for everyone to create a beautiful, professional web presence. Our work environment is one of the most unique places on the planet.
23 січня 2023

IT Support Expert (вакансія неактивна)


We Are:

Wix’s IT Support team. We’re responsible for ensuring that every employee’s IT concerns are addressed. We’re a team of skilled and happy people who combine our love of technology with a real desire to help our colleagues. We take care of everything from configuration, to control and maintenance, to troubleshooting and monitoring computers, servers, hardware, software, and events.

You Are:

An experienced IT professional with at least 1.5 years of hybrid working experience. You’re familiar with Apple software and hardware, have a minimum of 1.5 years of Windows IT support, and are experienced with Active Directory, Azure, and G Suite. As a service-oriented team player, you’re just as comfortable collaborating as you are working independently. Bonus points if you have technical project lead experience, have excellent communication skills, or if you’re occasionally available to be on call after-hours. If you have experience with tools and systems like Meraki, Jira, Intune, and Jamf, that’s also an advantage.

As an IT Support, you will:

  • Provide professional and efficient technical support for the specific needs of end users, including providing quick and efficient responses to requests received through the IT Helpdesk
  • Manage all endpoint installations, upgrades, and troubleshooting for Windows, iOS, and Linux
  • Manage and maintain a technical equipment inventory, and configure equipment including computers, printers, switches, mobile phones, conference rooms, TVs, and back office systems
  • Resolve technical problems with LAN, WAN, and other systems
  • Manage organizations’ domains and mailboxes
  • Work with systems and tools such as Jamf, G Suite, Azure, and MS AD
  • Participate in global and cross-company projects