The Detection and Response Team. We’re responsible for maintaining the resilience of our complex production systems at the highest levels.
We focus on limiting incident disruptions to ensure Wix’s Uptime. To do so, we oversee all the Wix’s companies by connecting R&D, Support, and Production Operations through real-time incident management. With active members, 24/7, Detection and Response Team monitors the Wix infrastructure and ecosystem, while quickly reacting to any potential disruption and KPI anomaly.
A technical-minded leader with 3+ years of experience as a high-tier IT professional — preferably with 2+ years of Team Lead experience. Working with Production Operations, DevOps, or Incident Management is a plus. You have a passion for digging through source after source, finding new knowledge about all things in Wix: from Kubernetes to CDN’s, StackOverflow to Discord, you love to understand more advanced services and infrastructures.
With high-level communication skills, and the ability to make decisive actions quickly, you can guide the team members and on-call devs alike to quick resolutions to high-impact issues.
You have a sense of ownership, can understand the bigger picture, and have the ability to collaborate with other teams across the company.