Operations Officer (вакансія неактивна)

Description

WhiteBIT is a global fintech company with a team of over 1,100 professionals. As a cryptocurrency exchange serving more than 5 million users worldwide, we are committed to delivering top-tier services through an intuitive interface and a robust set of analytical tools. By partnering with cryptocurrency projects globally, our mission is to promote the widespread adoption of blockchain technology, guided by the principles of security, expertise, and innovation.

We are looking for a Operations Officer!

Requirements:

— Bachelor’s degree in Business, Operations Management, Engineering, or a related field (or equivalent experience).
— 3-5 years of experience in process optimization, cross-functional operations, or a similar role.
— Experience leading projects to improve operations in dynamic environments like fintech or tech companies.
— Ability to analyze data and solve problems to make operations more efficient.
— Financial and operational knowledge to handle expense requests, salary reviews, and dispute resolution.
— Basic technical skills to troubleshoot and fix system-related issues.
— Strong communication skills to coordinate between teams and conduct 1:1 meetings.
— Great organizational and multitasking abilities.

Responsibilities:

1. Process Optimization:
— Identify and fix inefficiencies in how different teams work together.
— Streamline workflows, minimize errors, and speed up processes.
— Use data to find areas for improvement and make processes faster and more efficient.
2. Financial Oversight:
— Review and approve or reject financial expense requests.
— Manage salary review requests and job opening approvals.
— Handle disputes and chargebacks for financial transactions.
3. Technical Support:
— Fix technical issues in financial apps (e.g., database errors).
— Manage access to developer accounts (Google Play, Apple).
4. Human Resources Support:
— Conduct interviews and 1:1s with employees across functions.
— Review reports from 1:1s and provide feedback to improve team performance.
5. Operations Management:
— Coordinate communication between teams to resolve issues quickly.
— Manage ad hoc requests to ensure smooth day-to-day operations.
— Help schedule and align meetings across teams when needed.

Would be a plus

— Six Sigma Black Belt certification (or equivalent experience).

Working terms

— Relocation package to Spain;
— Spanish labor contract;
— Our own product;
— Annual paid vacations;
— Sick leave compensation;
— Professional working environment.

We provide challenging tasks that offer continuous growth opportunities for everyone. We’ve consistently embraced development and the advancement of our colleagues, ensuring work is always engaging. Our team is prepared to offer support, share expertise, and lend a helping hand when needed.