Experience with Windows\Mac\Linux operation systems
Understanding of virtualization technologies
Experience with VPN solutions
Experience in troubleshooting hardware and software problems
Ability to work independently
Ability to communicate effectively with non-technically and technically minded end-users from different countries
Willingness to learn new skills
English — pre-intermediate or higher
Experience as a Jira master
Competitive compensation
Full time job with flexible schedule
Paid sick leave, vacation and holidays
Opportunity of career growth
Free English language courses in our office
Positive corporate environment
Team-buildings and corporate events
As a Sys admin (70%):
Set-up-ing workplaces on Windows, MacOS, Ubuntu for employees
Installing and configure hostings for sites/landing pages
Installing and configure Wordpress with addons/plugins
And resolve other small tasks as help desk
As a Jira master (30%):
Provide User Management and support for 140+ local and remote users
Create and manage security schemes, permission schemes and configurations
Manage and administer JIRA/Confluence/Gitlab add-ons, plugins (like AIO Reports), and other extensions
Document results of JIRA workflows and process audits
Develop guides and documentation for JIRA features and best practices
We are looking for responsible individual who will become a part of the IT team, which supports services for office-based users and the JIRA environment.