Our company develops own communication platform Webitel for building call-centers of any complexity level. We provide a full cycle of servicing our own production systems. Our technical experts provide consulting services, perform installation, configuration and remote diagnostics of the system.
11 ноября 2020 Первая работа

Business analyst / Бизнес-Аналитик (Junior/Strong junior) (вакансия неактивна)


Необходимые навыки

Всім вітання! Наша компанія зараз знаходиться в пошуку бізнес аналітика. Важлива умова — досвід роботи.
Required skills:
Experience 0,5+ year;
Analytical mindset and developed logical thinking;
Languages: English (at least intermediate), Russian;
Ability to act independently, make decisions;
Communication skills, presentation skills;

Будет плюсом

Will be a plus:
Experience in training and presentations;
Experience in automating a new business process in an existing system;
Higher education (or incomplete higher education): technical university or technical specialty, specialized courses;
Experience in implementing IT projects / improvements to external customers (preferably);
Experience in manual / user testing (desirable);
Advantage will be in knowing the business processes of the contact center.


We offer:
Training and international certification for products of the best CRM platform;
Participation in interesting projects for various business sectors;
Convenient location of the office in the center (near the St. George Cathedral);
Fruit, biscuits, coffee, tea;
Corporate English courses;
Work in a young, united team.


Perform interface configuration of the system, without programming;
Prepare technical tasks for the development team;
Carry out training for customers on the implemented functionality;
Working with the product development team on project solutions;
Interviewing and training clients for bpmonline;
Coordination of business cases in the system with the customer;
Conduct business logic testing in various projects;
Analysis and collection of feedback from the client based on the results of joint testing;

О проекте

Webitel робить все для того, щоб працювали контакт-центри — для цього в нас є 2 продукти: ІР телефонія та CRM система bpm’online. Зараз ми шукаємо в команду бізнес аналітика , який систематизуватиме і розвиватиме нашу бізнес документацію.