Founded in 2006 and headquartered in Israel, VoiceSpin serves as a leading global provider of cloud-based unified communications and Linux-based IP communication solutions.
17 вересня 2018

Linux Network Engineer (вакансія неактивна)

Київ

Необхідні навички

English — upper-intermediate+
Basic Linux administration (services managing, working with files and directories, working with logs, etc)
Basic Scripting knowledge (at least one: BASH, PHP)
Basic experience with VoIP

Буде плюсом

Asterisk
Advanced Linux administration
Python
Google Cloud and AWS
Understanding SIP&IAX protocols (configuration, troubleshooting)
Networking
VICIDial

Пропонуємо

International clients and colleagues cooperation
Agile and dynamic friendly environment — a combination of a startup in Ukrainian branch with a solid HQ experience
Cutting-edge technologies stack, knowledge sharing and training internal and external activities
Cozy modern office in the city center — co-working space with the dedicated room
Support and care from the local HR colleague
Competitive compensation level, pay-per-hour system
SPD maintenance by the Company
Shifts working schedule (1 week night shifts/2 days off/1 week day shifts)
Paid vacations and sick leaves

Обов’язки

Serve as the 1st / 2nd tier of support customers seeking technical assistance on the Voicespin products over the phone, email or chat
Perform remote troubleshooting through diagnostic techniques and pertinent questions by customers
Walk the customer through the problem-solving process
Direct unresolved issues to the next level of support
Provide accurate information on Voicespin IT products and services
Record events, issues and resolutions in logs
Follow-up and update customer status and information
Pass on any feedback or suggestion by customers to the appropriate internal team
Identify and suggest possible improvements on procedures

Про проєкт

Founded in 2006 and headquartered in Israel, VoiceSpin serves as a leading global provider of unified communications and Linux-based IP communication solutions. VoiceSpin serves over 500 international large enterprises, high-tech corporations, private companies, communication brands in the spheres of e-commerce, trading, finances, government, law and more.

Among the company’s clients, there are such well-known brands as Playtech, Toyota, AT&T, Burger King, Pizza Hut, Domino’s Pizza and others.

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