Voicenter is an innovative telephony company Providing Cloud PBX and Contact center as a service with omnichannel solutions for SME and Telcommunication operators.
31 августа 2021

SCRUM Master (вакансия неактивна)


We are currently looking for a Scrum Master to specialize in various software projects to help achieve our company products and services roadmap.

Do you work well in a fast-paced multiple teams and projects environment?
Have you worked closely with developers and designers — managing their day-to-day tasks to ensure and improve the delivery process and achieve results in a timely manner?
Do you love efficiency, KPIs, benchmarks, and dashboards to drive decisions and improve constantly?
If the answer is yes, Voicenter is looking for you to join our battle, and manage the software development process in the company!

This role will report directly to the Senior Management, and work in the Lviv office, next to our front/back-end developers, DBA’s, QAs, designers, Content & SEO teams, leading the day-to-day progression of their workload and progress.

— Planning and organizing — mapping out projects, timelines, scope of work, etc.
— Present to C level executives the plans, roadmap, and progress over the —boards.
— Hold and host daily scrum meetings.
— Hold and host weekly sprint meetings.
— Communications — serving as the liaison between teams, development, product and marketing department, and other internal business partners to establish expectations, provide status updates, handoff project deliverables, field feedback, etc.
— Manage the software development cycle in Jira: work with engineering colleagues to define the requirements of the product, manage the tasks and sprints of the R&D teams all the way from “story to production”.
—Prioritization & Collaboration — managing cross-functional epics involving several teams — making sure no blockers are delaying progress from other teams.
—Monitoring progress — keeping a close eye on project timelines, workloads, cross-functional teams, and project objectives to ensure all of those elements are staying on track.
— Delivery — efficient, on-time execution of high-quality output.
— Reporting — Scrum methodology base, using sprints and scrum meetings, dashboards, KPIs, benchmarks, etc. driving operational efficiency and quality.
— Leadership — strong interpersonal and mentoring skills.
— Working with Developers, designers, QAers and Management.
— Work with the CMO and marketing team to help with the delivery process, assigning tasks to designers accordingly.

— Being a JIRA master, with hands-on experience managing Scrum events and practice.
— At least upper intermediate English level.
— Ability to describe well in written and verbal, in English, user stories, user needs, UI/UX/Back-end/Database requirements and functionalities.
— Minimum of 3 years’ experience in software product management.
— Experience with the methodology of software development.
— Understanding Agile, SCRUM, projects, boards, and Sprints.
— Strong communications skills.
— Ability to work independently.
— Ability to manage multiple projects simultaneously.
— To be effective on this job, the manager must be technical savvy and possess a unique blend of business knowledge and skills; a big-picture vision, as well as the passion to make that vision a reality.
— Own product specifications, requirements, and release plans.

— Have some software background.
— Have experience in B2B and SaaS companies.

We offer
— Competitive salary according to the qualifications paid in USD and regular performance-based compensation review
— Bonus program based on continuous effort and not necessarily on quick results
— Paid gym membership after the trial period or other sport activities
— Covid test and taxi to/from the office compensation
— Medical insurance
— Accountant assistance
— Free Udemy courses and English classes
— Comfortable working environment in a city center
— Friendly team and management
— 24 paid vacation days + state holidays
— Potential participation in world wide open sips conventions for outstanding workers
— Corporate and team-building events

About Voicenter

Voicenter is a cloud-based VoIP, PBX and Contact center technology manufacturer. We were established in 2007 and today we have more than 100 employees in 3 different locations (Israel, USA and Ukraine).

We have world wide coverage in seven separate data-centers (USA, Europe, Asia, and Israel) which provides telephony cloud services to end-users and offers telco grade solutions.

As leaders and contributors to the community of opensips, which is the largest programmers community in the world that leads the most advanced telephony protocols known today and written in open source code, We provide Cloud, on-premise, Hybrid, Hosted Contact center and PBX solutions based on our technology.

This allows customers to enjoy a wide variety of flexible telephony solutions and advanced tools in order to create the ultimate communication solution for dynamic varied size organizations at low costs and with user friendly interfaces.