Customer service specialist (remote, full-time) (вакансія неактивна)

A fast-growing e-commerce company based in the US is looking for a talented English speaking person
to join on a position of Customer Service assistant.

This position offers a lot of room for growth and promotions for the right candidates.

Skills Required:
* Great English skills both writing and speaking
* Able to follow processes and structured plans
* Experience with Google Drive, Google Docs, Google Sheets, Asana/Trello/any other Task management app
* Experience working in a team
* Organized
* Pays attention to details

Working background — at least 1 year of experience:

Customer Service experience (preferably)
OR
VA Experience

Desired Applicant Qualities:
— Always be on time
— Work Monday-Friday (+ 1 hour on weekends -responding to urgent mails)
— Ability to communicate well
— Can follow instructions
— Honest and reliable
— Can solve problems independently
— Excited to learn new skills
— Looking for long-term employment
— Must be able to able to work US EST morning/afternoon times.

We are offering
Flexibility to work from anywhere
Challenging but supportive working environment
Skills — developing English communication, customer service, project management skills.
Carreer path — new and exciting experience in e-commerce

Job Duties:
— Customer Service Management via email and chat.
— Daily & Weekly KPIs Tracking
— Recurring Tasks
— Learning new tasks and creating Working Procedures for them
— Must be able to able to work US EST morning/afternoon times (GMT+5)

Working with a fast-growing e-commerce company based in the US.
This position offers a lot of room for growth and promotions for the great personalities.