For over 10 years we have been delivering exceptional results in development of enterprise-scale software systems for a range of clients. Our list of clients grows continuously. We provide software architecture, development services, and most importantly, strive to build long-lasting relationships that help both parties to achieve positive business results now and in the future.
17 червня 2022

Junior Business Analyst

за кордоном, віддалено

Required skills:
• 2 years Help Desk/Service Desk analyst experience, or 1 year of junior Business analyst experience;
• Upper-intermediate level of English;
• Ability to read and understand technical manuals, requirements documentation, and create functional requirements specifications;
• Excellent written, verbal, listening, analytical, and communication skills required. Logical and analytical mindset. Must be able to easily grasp and communicate complex ideas;
• Excellent organizational skills to adapt to change. Ability to change direction at any given time and ability to make decisions independently;
• Ability to understand the interdependencies between applications and systems;
• Experienced in Business support with strong problem diagnosis skills (Thinks outside the box);

• Troubleshooting/responses to user requests/incidents received and providing first level support for users of certain set of applications;
• Regularly review assigned incidents and/or requests, checking for actions already taken, accuracy of ticket categorization and service delivery urgency. Take ownership of tickets;
• Control the service levels for requests resolution and escalate unresolved issues;
• Create functional specifications requirements documents and support them with dev and QA teams throughout implementation lifecycle

We offer:
• To work with a company which is financially stable and reliable, company has ambitious plans for development. Our main customers are American insurance companies, it allows us to feel safe and protected on the financial side;
• English classes (online) and speaking-club with native speakers;
• Possibility of remote work;
• Competitive salary;
• Collaborative friendly team environment.

About Project:
Virtuace on behalf of our client — American insurance company is looking for a Junior Business Analyst to join our team. Client is a global specialty provider of property and casualty insurance and reinsurance that has more than $110 billion USD in total assets along with $17 billion USD in net assets.