— 5+ years of experience in a technical operations environment
— Experience with operating infrastructure in a cloud environment
— Any kind of NOC experience
— Experience with monitoring platforms such as NewRelic and Honeycomb
— Experience with tools such as Grafana and Prometheus
— Desirable: Python scripting ability
— Desirable: SQL ability
— Experience in internet infrastructure operations
— Experience in a fast-moving, high growth environment
— Able to fly by the seat of your pants
— Project management experience
— Excellent communication skills
— Network operations experience, as well as prior leadership experience, would be beneficial
— Silicon Valley Experience;
— 3 weeks of paid vacation and 2 weeks of days off+sick leaves;
— Corporate retreats;
— Paid lunches and parking;
— Covering professional learning: conferences, trainings, and other events;
— Sports activities compensation;
— English Speaking Club with native speakers;
— Medical insurance;
— VGS stock options.
— Participate in shift structure as first responders to alerts and incidents in our infrastructure, across the entire stack.
— Perform initial triage and remediation as per runbooks, and own events from start to finish.
— Develop and constantly maintain runbooks for all services
— Interface with other teams as necessary, to ensure a world-class customer experience.
— Identify and eliminate repetitive work
— Provide technical leadership for the analysts in the team.
— Participate in on-call rotation
Very Good Security (“VGS”) was founded by highly successful repeat entrepreneurs and is backed by world-class investors like Goldman Sachs, Andreessen Horowitz, and Visa. We are building an amazing global team spread across four cities. As a young and growing company, we are laser-focused on delighting our customers and hiring talented and entrepreneurial-minded individuals.
We are looking for a Team Lead to join our Infrastructure Team, to build, support, and grow our Site Reliability Operations team.