Adtelligent is a global advertising technology company that provides solutions and services that allow online media companies, digital sales houses and ad networks to effectively monetize their websites and applications advertising inventory. The company is headquartered in USA with offices in Europe and expanding geographies around the World.
6 лютого 2018

Customer Support Specialist (вакансія неактивна)

Одеса

Необхідні навички

• Excellent problem solving skills and business communication techniques
• Advanced communication skills and fluency in written and spoken English
• Understanding of Internet basics and strong computer skills
• Extremely proactive, organized, responsible
• Ability to work well in a team / multiple teams
• Ability to work according to flexible schedule
• Positive and enthusiastic
• Professional experience on a relevant position (Customer Support in IT sphere, Account manager, Sales manager)

Буде плюсом

• International work experience
• Understanding of the advertising market
• Knowledge of Google AdWords, Bing ads, Facebook ads
• Analytical skills

Пропонуємо

• Competitive salary rates, bonus plan and benefits
• Friendly atmosphere and driven colleagues
• Comfortable workspace, rest area, office cafeteria
• Paid vacations (20+ working days) and sick leaves
• English language training with native speaking instructors
• Professional workshops and seminars attendance option at the company’s expense
• Partial refunding of the lunch expenses
• Medical insurance
• Relocation assistance to nonresidential job seekers

Обов’язки

• Provide excellent customer assistance through e-mail correspondence, live chat and phone calls in timely and accurate manner
• Immediately react to customers’ inquiries and decrease the response time to minimum
• Solve business and technical issues (in collaboration with technical team)
• Process and forward requests from B2B clients to correspondent departments
• Contribute to team efforts to improve and maintain the efficiency of assistance on a high level
• Develop and expand product knowledge and be aware of recent market trends
• Create and maintain the relevance of user documentation including how-to guides, user manuals, instructions and FAQs
• Be engaged into continuous self-education and cross-learning

Про проєкт

Founded in 2008, VertaMedia is a global ad technology provider that helps publishers and networks meet the needs of buyers in an increasingly programmatic and data driven advertising marketplace. VertaMedia’s Intelli patent-pending optimization algorithm, header solutions, ad server, video player, and SSP represent the essential base technologies for today’s modern day cross channel digital media publisher.
Our technology enables us to work with over 300 clients and handle 3.2 trillion ad requests per month.
VertaMedia is headquartered in New York with offices globally and was recently recognized as one of America’s fastest-growing private companies by Inc. 5000, and was named in Deloitte’s Technology Fast 500™.
If you enjoy dynamic and challenging work environments, share our values, and are looking to improve your skills on a day-to-day basis, send your CV to [email protected]
We also offer cash rewards for referring us talented applicants!
We will be happy to welcome you to VertaMedia Family!

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