The Ideal Candidate
— 2+ years of working experience in Active Directory management and support;
— working experience with networking concepts (firewall, LAN, VPN, static routing, VLAN, Wi-Fi);
— experience in researching and troubleshooting software, hardware and network issues;
— working experience in end-user Windows/Mac OS setup and maintenance;
— strong communication, collaboration and team working skills within a multi-national team;
— familiar with Microsoft Office 365 concept;
— working experience with Windows server configuration and maintenance;
— strong ability to self-education;
— master’s degree in Computer Systems/Science or equivalent;
— Intermediate English or higher.
— proactive position in problem-solving, result oriented;
— experience in configuration and support systems: Dropbox, Workplace, Atlassian stack (Jira, Confluence, Service Desk), Git;
— network configuration and troubleshooting;
— knowledge of information security;
— work in the International Team;
— end to end responsibility.
What Balance Means to Us
— a modern office, comfortable work environment, and the best available tools;
— business trips to Europe/US;
— 20 working days of vacation;
— medical insurance;
— sick leave (up to 20 days a year);
— unpaid leave (up to 20 days a year);
— paid days off (2 days);
— private entrepreneur leave (2 days);
— ability to work from home;
— professional internal/external trainings;
— professional certifications coverage — 100%;
— English classes;
— end-user hobbies compensation;
— ability to participate in Global Valtech R&D initiatives (AR/VR projects and IoT projects).
— Global Active Directory structure upgrade (as part of a global IT Team);
— Adaxes system implementation and support, automation user management process;
— participation in Global IT Initiatives;
— users support, resolving incoming technical issues in a friendly and client-oriented way;
— software and licenses management;
— accounts setup and network configuration;
— support of different corporate programs and systems;
— provide prompt and accurate feedback to customers;
— prepare accurate and timely reports.
As a consultant you are expected to develop expertise both in technology and in communicating complex concepts and rationale to non-techies. We’ll encourage and support this with frequent opportunities to share ideas internally. We also have consultants frequently deliver at regional, national and global conferences.
We are looking for an IT Engineer to join our global growing team. It is a cross-functional position in Valtech Global IT Team. You will work with Adcive Directory improvements, Adaxes implementation, global license management and other global tasks support.