PSP Account Manager

UnityFinance is an international payment service provider that helps businesses accept online payments from around the world.

Today, UnityFinance is:
— Access to contributors from more than 150 countries worldwide
— Access to over 100 payment methods, including bank cards, e-wallets, cryptocurrencies, and local payment methods.

Working at UnityFinance is an opportunity to be part of a dynamic international team focused on innovation in the fintech industry. Employees get access to advanced technologies, solving problems on a global scale. The company values professionalism, initiative and desire for development, providing resources for training and career development.
Today we are looking for a PSP Account Manager for our Warsaw office.

Required professional experience:
🔸Solid understanding of payment conversion mechanics and experience working with conversion metrics.
🔸Ability to analyze data and extract actionable insights to improve payment performance
🔸High level of responsibility and self-organization.
🔸Experience with PSPs (Payment Service Providers), and understanding their working principles for at least 1 year will be an advantage.
🔸Upper-Intermediate level of English (B2) for communication with international partners.

Key responsibilities:
🔹Daily communication with payment providers and agents on various issues.
🔹Daily reconciliation of conversion rates by channels, addressing questions related to tariffs, limits, etc.
🔹Handling requests related to operational activities, both internal and with providers.
🔹Supporting all stages of PSP implementation: from introduction to launch.
🔹Planning in accordance with business requirements and subsequent reporting.
🔹Interaction with various departments: business development, finance, product, legal, and IT, including task assignment as needed for PSP-related work.
🔹Supporting the approval process for merchants.
🔹Ensuring up-to-date information in Confluence.
🔹Regular calls with internal teams and providers to maintain current information and resolve problematic issues.

What We Offer:
💰 Gold Stash: Competitive salary to fuel your journey.
🎉 Rest Bonus: 24 days of paid vacation.
🛡️ Support Shield: Partial tax + ZUS coverage.
🍽️ Energy Refill: Corporate meal compensation.
🅿️ Parking Perk: Parking costs covered.
🎁 Team Loot: Corporate events + exclusive merch.
⚽ Squad Goal: Join our corporate football team.
🤝 Bonding Boost: Team-building adventures.
🏢 HQ Upgrade: Modern office.
🎯 Benefits café (to choose):
— 📚 English course compensation.
— 🏋️ Sports activity support.
— 📖 Training budget.
— 🩺 Medical insurance coverage.

🚀 Work with international markets and real career growth.

Unity Finance provides a comfortable work environment, including flexibility, team support and the opportunity to influence a project. It is an ideal place for those who want to develop in fintech and participate in creating cutting-edge business solutions.