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30 травня 2022

Customer Success Specialist (вакансія неактивна)

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JetPatch is a cybersecurity company offering an innovative patch management platform. Using advanced automation capabilities, JetPatch reduces cyber risk by governing and automating the process of patch management, while achieving significant operational efficiencies and cost savings.

As a Customer Success Engineer, you will be responsible for providing guidance and consulting on client-facing solutions leveraging the JetPatch platform. You will contribute to the designing, structuring, and implementation of solutions. To be successful, you must be ambitious and ready to step-up and have strong leadership, communication, and team-building skills.

RESPONSIBILITIES

● Participate in multiple aspects of the customer lifecycle from proof of concept, delivery, and support

● Be a technology evangelist and educate prospects and customers on the solution that makes the most sense for their business and technology requirements

● Collaborate with stakeholders and subject matter experts to ensure a comprehensive set of requirements are aligned to business objectives, gaining a full understanding of current and future state

REQUIREMENTS

● 4+ years of pre-sales and/or post-sales client interaction experience. Network or Security software experience is highly preferred.

● Ability to handle and overcome objections in both a pre-sales and post-sale context

● Experience installing, configuring, and troubleshooting enterprise-wide Apache web servers and Tomcat application containers in a large Red Hat Linux/CentOS environment.

● Experience with different versions of Windows operating systems is must

● Experience with different Linux flavors operating systems is must

● Experience with cloud solutions like Azure or AWS is must

● Experience with Active Directory or WSUS is must

● Experience with VM utilities like VMWare or Hyper-V is desirable

● Experience writing scripts for process automation of applications, databases, or scheduling is desirable

...AND OF COURSE, YOUR BENEFITS:
● 20 fully paid business days of vacation
● 15 sick leaves
● public holidays
● health insurance
● sport club membership
● ability to work from home or remotely
● flexible working hours without time trackers
● corporate events
● office with excellent kitchen and full refrigerator