Turnkey Lender is a fast growing multi-national product-oriented company specializing in the development of professional software for banks, financial and lending institutions worldwide.
22 вересня 2022

L3 Technical Support Engineer (вакансія неактивна)

віддалено

Currently, we are looking for specialists who can support our customers in using our product.

Required skills

— 1+ years of technical experience in any area (system administration, HTML layout, programming, etc.);
— Technical support experience will be a plus;
— REST, SOAP
— Problem-solving, attention to detail, and result-oriented abilities;
— Knowledge of SQL.
— Strong skills working as part of a project team;
— Technical education;
— Ready to learn and get new experience;
— Good spoken and written English.

Responsibilities

— Communicate with customers;
— Track and resolve customer questions and issues ;
— Participate in QA process;
— Test and debug all current and new applications by the technical business analyst on a regular basis;
— Improve computer systems and applications, which requires analysis and testing of all systems currently in use by the business;
— Research data and write reports about computer systems, processes, and applications;
— Gather, analyze, organize and document requirements within the scope of the contract;
— Document any change requests from the client.