Trueplay provides branded loyalty programs for the iGaming industry. We focus on creating a firm foundation for businesses to engage with their clients in innovative and effective ways. Trueplay is dedicated to helping iGaming brands excel in customer engagement and build lasting relationships with their players.
5 січня 2024

HR Generalist (Warsaw) (вакансія неактивна)

Варшава (Польща)

Trueplay provides branded loyalty programs for the iGaming industry. We focus on creating a firm foundation for businesses to engage with their clients in innovative and effective ways.

Trueplay is dedicated to helping iGaming brands excel in customer engagement and build lasting relationships with their players. We create a unified, branded ecosystem that transforms their platforms into captivating gaming experiences. Leveraging innovative digital solutions, we aim to transcend traditional iGaming experiences and guide our partners toward lasting success.

Our vision centers on fostering player loyalty. We accomplish this by nurturing trust, delivering exceptional customer service, and crafting personalized, rewarding experiences within our comprehensive loyalty program. We empower iGaming brands to form deep connections with their players, turning their platforms into a unified, exciting game, and securing a competitive edge in the industry.

We are committed to creating a positive and inclusive work environment where every team member can thrive. As we continue to grow, we are seeking a talented and experienced HR Generalist to join our team in Warsaw.

It is important for us that you have:

  • 2+ years of experience in HR or a similar role in an IT company
  • A strong understanding of HR processes and employee engagement strategies
  • Excellent communication and interpersonal skills
  • Proficiency in utilizing various HR instruments
  • Experience working with Slack, Jira, and Confluence
  • Strong project management and organizational skills
  • Ability to collaborate effectively with cross-functional teams
  • Passion for creating a positive and supportive work environment
  • Are willing to go on business trips
  • An advanced level of English
  • An advanced level of Ukrainian

You will be responsible for:

  • Managing the onboarding process: welcome letter, newcomers’ and managers’ checklists, preparing the welcome pack, holding 1:1 onboarding meetings (both online and on-site), and preparing meeting reports
  • Administration of HRIS systems
  • Interaction with team members from overseas
  • Managing all processes connected with a team member’s probation period
  • Working on increasing team members’ loyalty and involvement, and therefore retention (during the adaptation period)
  • Hot fixing practices and supporting team members with all issues that arise.
  • Coordinating and conducting a 360-degree assessment and Performance Review — managing the process in Lattice, organizing meetings, and supporting colleagues
  • Partnering with and coaching our leaders in team member relations, recruitment, growth and development, well-being, change management, and other areas of HR
  • Conducting surveys, helping with organizing focus groups and HR studies with subsequent analysis, and providing recommendations
  • Support in building a positive work environment culture
  • Benchmark reviews and market research
  • At the Company’s request, conducting training and team-building events for team members
  • Developing the benefit package
  • Development, implementation, and updating of company policies and procedures
  • Participating in the automation of HR processes
  • Working with the Lattice platform
  • Managing the offboarding process: check-up meetings, exit questionnaire, exit interview

We offer:

  • Comfortable office in Warsaw, Poland (on-site)
  • Relocation package
  • Working hours: from 9:00-11:00 CET (8 working hours)
  • Paid vacation in the amount of 20 working days
  • Paid sick leave in the amount of 14 working days
  • Free daily catered lunch in the office
  • Bottomless coffee, tea, soda available all the time
  • Covered cost of office parking
  • Training and development: the experience and assistance of our employees, assistance in professional adaptation throughout the probationary period
  • Corporate events and entertainment
  • Competitive compensation