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Trueplay provides branded loyalty programs for the iGaming industry. We focus on creating a firm foundation for businesses to engage with their clients in innovative and effective ways. Trueplay is dedicated to helping iGaming brands excel in customer engagement and build lasting relationships with their players.
21 березня 2023

Product Content Strategist (вакансія неактивна)

Київ, Варшава (Польща), віддалено

Trueplay, is a tech company that turns over digital industries by tokenizing and moving businesses to Web3.

NEW BUDDY MISSION:

Our expanding company is looking for a Product Content Strategist who is passionate about Web3, crypto, tokenization as well as product, customers, and creating compelling content for Trueplay’s tokenization platform.

You’ll be working with a group of developers, product managers, PR, BizDev, and account managers who are all passionate about building well-designed products and making complex Web3 features in a user-friendly way.

The ideal candidate has solid experience in the IT/Web3/Crypto fields.

Reporting to the PR & Content Lead.

KEY EXPECTATIONS:

  1. Define and own product communications that inform Trueplay customers of new product launches/releases designed to drive education and adoption through emails, blogs, videos, help materials, How-To’s, and FAQs.
  2. Create clear, concise and accurate product documentation, user manuals, help articles, onboarding materials, FAQs, and in-product training content in collaboration with Product/Account teams.
  3. Generate content that educates Trueplay B2B users, employing best practices and building on a consistent user experience.
  4. Work with the Sales and Product teams to create a clearly defined onboarding journey including dozens of How-To’s, documentation, explainer videos, and courses for our B2B SaaS clients.
  5. Conduct an educational content audit and gap analyses to identify where new and updated content is needed based on latest features rollouts.



CANDIDATE COMPETENCIES:

  • Minimum of 2 years in the similar role, preferably experiences in the IT sector (tech, fintech, iGaming, e-commerce fields etc.) either in-house and/or agency.
  • Ensuring that content strategy meets business objectives.
  • Strategizing and improving content delivery and promotion.
  • Excellent understanding of user experience methodology.
  • Positive, team-oriented attitude.
  • Strong writing, proofing and editing skills.
  • Ability to prioritize work and manage multiple projects at one time.
  • Experienced in tracking and calculating content ROI.
  • Advanced English, advanced Ukrainian.



WHAT WE OFFER:

  • Remote, hybrid or on-site (comfortable office in the heart of Warsaw, Poland or Kyiv, Ukraine).
  • Flexible working hours: from 9:00 (10:00) to 18:00 (19:00).
  • Training and development: the experience and assistance of our employees, assistance in professional adaptation throughout the probationary period.
  • Corporate events and entertainment.
  • Paid vacation in the amount of 20 calendar days, paid sick leave.
  • Competitive compensation.

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