Сучасна диджитал-освіта для дітей — безоплатне заняття в GoITeens ×
Let’s get acquainted! We are TRINETIX — a technology company that helps enterprises and startups globally grow and stay competitive in a digital era. We achieve this by efficiently implementing tech innovation, solid professional expertise, and solution-driven approach.
12 березня 2020

Helpdesk Engineer (вакансія неактивна)

Київ

As we are growing fast, we’re looking for a Helpdesk Engineer to join our team.

Requirements:

  • Prioritization of work tasks;
  • Computer hardware knowledge (troubleshooting, block replacement of defective elements);
  • Strong knowledge of Windows 10 (installation, configuration and troubleshooting);
  • Basic knowledge of MacOS (software installation, configuration and troubleshooting);
  • Confident orientation in the Apple products line;
  • Basic knowledge of OSI/ISO model;
  • Basic knowledge of DNS, DHCP, RDP, WDS, AD;
  • Stress tolerance;
  • Good communications skill;
  • English — Pre-Intermediate;
  • Reading technical documentation in English.

Will be a plus:

  • Basic knowledge of Windows Server 2016 (Hyper-V, Radius, LDAP & etc.);
  • Basic knowledge of Linux (CentOS, Ubuntu & etc.);
  • Basic knowledge of Cisco network devices.

Responsibilities:

  • Planning purchases of new users equipment;
  • Reception of new equipment and inventory management;
  • New workplace preparation (Mac and Windows);
  • End user support (environment configuration and troubleshooting);
  • Work with office equipment such as printers etc. (setting up, connecting users);
  • Troubleshooting network issues.

Perks:

  • Paid training programs, language courses;
  • Medical insurance, gym, lawyer support, etc.;
  • Free parking spot at a guarded lot near the office;
  • Jam-free roads to the office and back;
  • Comfortable working hours;
  • Great team events;
  • Travel discounts;
  • A lot of knowledge sharing opportunities.

Who we are:

We are Trinetix, one of the fastest-growing technology companies on the market and a community of people with a passion for finding solutions and fulfilling business needs. If you share this passion, we invite you to join our team to tackle those challenges together. We promise you a productive working environment, stylish office with creative and inspiring atmosphere, smart and friendly colleagues, and plenty of tricky challenges.