As we are growing fast, we’re looking for a Helpdesk Engineer to join our team.
Requirements:
- Prioritization of work tasks;
- Computer hardware knowledge (troubleshooting, block replacement of defective elements);
- Strong knowledge of Windows 10 (installation, configuration and troubleshooting);
- Basic knowledge of MacOS (software installation, configuration and troubleshooting);
- Confident orientation in the Apple products line;
- Basic knowledge of OSI/ISO model;
- Basic knowledge of DNS, DHCP, RDP, WDS, AD;
- Stress tolerance;
- Good communications skill;
- English — Pre-Intermediate;
- Reading technical documentation in English.
Will be a plus:
- Basic knowledge of Windows Server 2016 (Hyper-V, Radius, LDAP & etc.);
- Basic knowledge of Linux (CentOS, Ubuntu & etc.);
- Basic knowledge of Cisco network devices.
Responsibilities:
- Planning purchases of new users equipment;
- Reception of new equipment and inventory management;
- New workplace preparation (Mac and Windows);
- End user support (environment configuration and troubleshooting);
- Work with office equipment such as printers etc. (setting up, connecting users);
- Troubleshooting network issues.
Perks:
- Paid training programs, language courses;
- Medical insurance, gym, lawyer support, etc.;
- Free parking spot at a guarded lot near the office;
- Jam-free roads to the office and back;
- Comfortable working hours;
- Great team events;
- Travel discounts;
- A lot of knowledge sharing opportunities.
Who we are:
We are Trinetix, one of the fastest-growing technology companies on the market and a community of people with a passion for finding solutions and fulfilling business needs. If you share this passion, we invite you to join our team to tackle those challenges together. We promise you a productive working environment, stylish office with creative and inspiring atmosphere, smart and friendly colleagues, and plenty of tricky challenges.