Сучасна диджитал-освіта для дітей — безоплатне заняття в GoITeens ×
Wise is a money transfer service launched in January 2011 by Kristo Käärmann and Taavet Hinrikus. Based in the United Kingdom, the service allows users to transfer money between countries and make foreign payments using the mid-market or interbank exchange rate. We’re making the world a bit better by helping to make the financial system fair.
27 квітня 2017

Technical API Support Rockstar (вакансія неактивна)

Таллінн (Естонія)

Необхідні навички

— You are passionate about technology, its relationship with business, and customer experience.
— You know how to use SQL databases, test and debug REST APIs, read logs.
— You have empathy for users and are able to provide great support and onboarding experience
— You have strong communication skills and ability to articulate complex and technical concepts to non-technical audiences.
— You are willing to travel, to work and learn with dev teams across the world.
— You are humble and work well in a team with very different people.

Пропонуємо

Apart from the all-expenses-paid company trips, stock options in one of Europe’s most hotly tipped startups, a laptop and team lunches every other Thursday, you won’t get much in the way of extras. However, we will give you 28 days holiday a year (plus public holidays), a fun, friendly atmosphere, plenty of opportunities to grow and the chance to be part of our little revolution. Oh, and coffee, there’s plenty of coffee.

Not from Estonia? — No stress, we will help you (and your family) to relocate from any part of the world.

Обов’язки

— Get to know TransferWise API capabilities and our platform to the finest details.
— Provide technical support to engineers from companies and partners who are integrating with TransferWise public API.
— Making sure our support is accurate, timely and consistent.
— Maintain and create API documentation to minimize the need for answer repeating queries.
— Make suggestions how to improve the API inteface based on customer feedback.
— Participate in sales to showcase what our API can do, technically and functionally.
— Ultimately make technical support role unnecessary. Customer should be able to get everything done using self service themselves.
— No worries, there are plenty of other things to do in TransferWise than technical support. With dedication and goal you can easily grow from this role into software engineer or product specialist or business developer. Whatever your dream is.

Про проєкт

Who We Are

TransferWise was founded in 2011 with a clear mission: Money without borders — so people and businesses can send and receive any currency effortlessly, whenever, wherever.

Sure, the heart of what we do is international money transfer. And we’re committed to making it instant, convenient and fair for millions of people, all over the world. But we’re growing our other products and our teams at an exciting pace. And we’re looking for the very best to jump on board.

Our Values

We value you, your opinion and your skills. We really do. In fact we trust you so much that it will be entirely up to you and your team only to figure out what needs to be done to address the challenge. There is no hierarchy to go to for getting your plans approved. No managers taking glory for your achievements.
Customers first. Here at TransferWise we don’t hire people, who blindly follow orders, who excuse bad outcomes with “we followed the process” and who are never willing to go extra mile.
We get things done. If you have already accomplished great things which stand out from the average then you will feel right at home in Transferwise.
Find out more: tech.transferwise.com/…​-principles-transferwise