Operations Manager in TietoEVRY is accountable for securing contingency delivery & development processes and their support to TietoEVRY operations.
Also responsible for handling and proactively reacting upon existing and possible crisis factors to secure continuity of operations.
Proactively support team and unit in continuously updating and tracking Business continuity plans including people safety, operations continuation, legal procedures and preventive mitigation measures
Coordinate activities defined within BCP/Crisis management process
Crisis management and risk management
Coach/facilitate project teams; assist in solving problems and implementing solutions to improve operational performance.
Identify and lead efforts to leverage cross-site cooperation for improvement activities.
Act as a change agent who is dedicated to inspiring and foster positive change through their work.
Delivery management administration with tight support to project delivery plans and team setup
Advanced knowledge of software development theories and practices
Advanced knowledge of DevOps/Agile methodologies
Advanced knowledge and experience working with Business continuity plans
People management/ coordination experience
Proactiveness and high level of communication skills