Application installation/upgrade procedures;
Application support;
Skill set for L2 application support and SLA management;
Ability to run SQL/CQL statements to extract data and make config changes on DB as and when required;
Creating docs in Knowledge Base.
Experience with the NoSQL DBs;
Experience with HTTP(S)/MqTT/TCP/UDP;
Readiness to work night shifts (in future);
Any experience with logical chain creation.
Working on an open-source IoT platform that has thousands of installations all over the world and 8000+ stars on GitHub;
Modern cutting-edge development stack;
A high-professional team without bureaucracy and management overhead with 13+ years of experience;
Career growth opportunities and regular salary review;
Full-time office work with flexible work hours;
Free English classes;
Comfortable office and fridge with free beverages.
We’re looking for an Application Support Engineer to join our team on the full-time basis in the Kyiv office.
ThingsBoard, Inc. is a US corporation founded in 2016 with RnD center in Kyiv, Ukraine. We are the main contributor and maintainer of ThingsBoard open-source IoT Platform. We deliver and constantly improve scalable, robust and affordable IoT Platform that dramatically reduces time-to-market for life-changing IoT solutions. We also help companies to deliver great IoT products based on ThingsBoard.