Support Operator (L1) (вакансія неактивна)

Creatio is a global vendor of one platform to automate industry workflows and CRM with no-code and maximum degree of freedom. With a global team of 700+ dedicated professionals, 700+ partners, and thousands of customers, Creatio operates in 100+ countries worldwide.

We are looking for a Support Operator (L1) to interact with our clients from Global Markets.

Responsibilities:

• Manage daily correspondence
• Phone consulting
• Register incidents, classify and rout them
• Solve the 1st level incidents

Desired skills:

• Fluent English
• Excellent communication skills (ability to communicate with users via phone)
• Experience and understanding of the ServiceDesk principles
• Basic knowledge of operating systems
• Team player with attention to detail and the ability to find compromises
• Quick learner
• Readiness to individually approach each client

What you should expect from us:

• Collaborative environment. Our corporate culture encourages the exchange of experience and knowledge, readiness to help, and mentoring
• Limitless opportunities for career development. We organize plenty of external and internal training. Each employee has an individual professional and career growth plan
• Other essential benefits: medical insurance, paid vacation, and sick leave

If you are interested, please submit your CV at [email protected] or apply online.