Terrasoft Ukraine — провідний виробник корпоративного програмного забезпечення класу low-code, BPM і CRM, чиї продукти відомі під брендом Creatio. Компанія входить до міжнародної групи компаній Creatio, штат якої налічує понад 600 співробітників, а клієнти представлені в 110+ країнах світу.
5 октября 2021

Technical Support Developer (вакансия неактивна)

Киев

Terrasoft is a premium vendor of process-driven CRM software for marketing, sales, and service that has successfully operated in the CRM market for more than 19 years. Creatio provides a unique synergy of BPM technologies and CRM to empower organizations to accelerate time-to-strategy execution. The beauty and core value of Creatio products are the out-of-the-box best practice processes that guide users through the most effective actions to accelerate results.

We are looking for a Technical Support Developer to join our team.

Responsibilities:

  • Designing, coding, and implementing solutions within the Creatio platform
  • Perform troubleshooting and development assistance to the Developer Community
  • Act as a Subject Matter Expert for advanced Creatio features including APIs, SDKs, etc
  • Perform troubleshooting sessions with developers on API integrations, Creatio connectors
  • Diagnose code samples from customers and partners to identify issues
  • Participate in Creatio community forum to support the growth of self-help within the Creatio Developer Community

Requirements:

  • English language proficiency: advanced
  • Bachelor’s degree in Computer Science or Software Engineering
  • 1+ years of experience in a Technical Support capacity
  • Knowledge of C#, JavaScript
  • Experience working with databases (MS SQL Server, PostgreSQL)
  • Ability to utilize both written & verbal communication skills to help our diverse range of customers resolve their technical issues and develop on the Creatio platform

Preferred Qualifications:

  • Experience in providing technical customer support a strong preference
  • Experience in using or debugging REST or SOAP APIs
  • Experience using Creatio.com
  • Experience communicating with both technical and business audiences

What we offer:

  • Opportunity to work in a world-leading software company
  • A unique experience of working with global markets
  • Enormous opportunities for professional and career growth
  • Competitive base salary
  • Professional training
  • Healthcare insurance
  • Corporate gym and cafe