Terrasoft Ukraine is one of the fastest-growing enterprise SaaS companies offering a leading low-code platform for process management and CRM. With amazing opportunities ahead of us, Terrasoft Ukraine is looking for a Lead Technical Writer to run a team of technical writers working for English-speaking markets. Previous managerial experience is not required; we will be more than happy to help a senior technical writer develop his or her leadership skills.
Your role in a few words
The Lead Technical Writer will be responsible for actively driving and managing the weekly activities of the technical writing team. You will provide various types of materials on Creatio products in English for the Academy department to help the company’s clients, partners, and employees to explore and use the products proficiently.
- Managing the Technical Writers team: from participation in recruiting process to team members coaching and retention
- Team backlog management, including communications regarding products development plans, prioritizing, and feedback analysis
- Editing and proofreading all types of materials for technical clarity, accuracy, grammar, consistent terminology, and corporate style
- Proactively suggesting and developing projects for team and function growth
Skills & Qualifications
- 2+ years experience as an effective technical writer
- Fluent English
- Excellent written and verbal communication skills
- Knowledge of documentation tools
- XML/HTML (basics)
- Knowledge of Software development lifecycle
What we offer
- A unique experience of working with global markets (Americas, EMEA, APAC)
- Enormous opportunities for professional and career growth
- Powerful award-winning product
- An engaging and supportive team that sets and delivers on the world-class standards
- Dedicated leaders with open doors
- Other perks: free English-Speaking Club, Medical Insurance, gym, food court, football team, table tennis, kicker.
About our company
Terrasoft is a software company providing a leading low-code platform for process management and CRM. The company has been highly recognized as a market leader by key industry analysts.
Our intelligent products accelerate sales, marketing, service, and operations for mid-size and large enterprises and are known under Creatio brand name. With a global team of 600+ dedicated professionals and hundreds of partners, the company operates in 110 countries worldwide.