— Fluency in English is a must
— Experience in B2B account management or project management with Enterprise accounts not less than 2 years
— Desire to learn and adapt fast according to a changing market environment
— Customer-centric expert with a track of record in delivering customer success
— Project management experience with full-cycle Corporate and Enterprise projects
— Opportunity to work in a leading software company
— A unique experience of working with global markets
— Enormous opportunities for professional and career growth
— Competitive salary
— Professional training
— Healthcare insurance
— Corporate gym and cafe
If you like a dynamic environment that allows you to gain new exciting experience, apply all your skills, set new challenges and get a wonderful team, this is the job for you!
— Maintain and develop long-term relationships with strategic global customers of the Enterprise segment
— To act as a trusted advisor of Enterprise accounts and communicate with them on different levels including
— Control and audit delivery processes in projects for Enterprise customers, identify early red flags to prevent delivery-related issues
— Engage and collaborate with overseas customers and partners to find a win-win structure of relationships for all parties
— Grow customers portfolio through zero churn and active cross and up sales
— Maintain higher than industry average NPS score
Terrasoft Ukraine is a leading low-code, process automation and CRM company that has been successfully operating in the CRM market for more than 19 years.
Our intelligent products accelerate sales, marketing, service, and operations for
We are looking for a Customer Success Manager Enterprise, who will be responsible for maintaining and developing customer relationships.