• Fluent English (Advanced)
• Excellent communication skills (ability to communicate with users via phone)
• Experience and understanding of the ServiceDesk principles
• Basic knowledge of operating systems
• Team player with attention to detail and the ability to find compromises
• Quick learner
• Readiness to individually approach each client
• Competitive salary level
• Flexible working hours: 11:00 — 20:00
• An individual development plan for each employee
• Medical insurance
• Gym, food court, football, and basketball teams, table tennis
• Comfortable office near Demiyivska metro station with bicycle and car parking
• Manage daily correspondence
• Phone consulting
• Register incidents, classify and rout them
• Solve the 1st level incidents
Terrasoft Ukraine is one of the key players in the global low-code, BPM, and CRM market. The company is a part of the Creatio group with 600+ employees. The company’s clients are represented in 110+ countries worldwide.
We are looking for a Support Operator (L1) to interact with our clients from Global Markets.