We’re looking for a confident and experienced Senior Technical Consultant who can launch and drive a new direction at our company — the ServiceNow department. The successful applicant will be responsible for providing technical leadership on customer engagements and developing/evolving best practices for the delivery of ServiceNow solutions and services, in a client consulting environment.
MUST HAVE
- At least 3 years of experience in systems design and development experience in the delivery of ServiceNow solutions.
- Experience in delivery of IT Service Management solutions
- Solid presentation skills
- Strong communication skills (both written and verbal)
- Strong interpersonal skills, customer-centric attitude, ability to deal with cultural diversity
- Proven team player and team builder
- Windows/Linux Operating System, Virtual machine configuration and connectivity
- Knowledge of technical components such as LDAP, VPN, SSL and other such technologies
WILL BE A PLUS
- Experience with, WebServices, APIs, database-level integrations/ETL
- Experience with, Web Technologies (XML, HTML, JavaScript, Web Services, etc) and working in a SaaS environment
RESPONSIBILITIES
- Lead workshops to gather business/technical requirements
- Consult customers on industry and ServiceNow best practices
- Lead and own all technical aspects of project delivery and solution delivery including
- Application UI Configuration
- Workflow Configuration and Development
- Development of required client specific reporting
- Development of requirement integration components (SSO, LDAP, etc)
- Interface with ServiceNow technical teams, such as Cloud Infrastructure, to successfully set up the SaaS platform
- Be a key member of the overall implementation project team
- Prepare all client-facing and internal deliverables that are technology-related
- Drive the continuous improvements of our implementation methodology and service offerings based on client experiences
WORK SCHEDULE
Full-time working day in our Lviv office (Stryiska street), (flexible hours) or full-time remote
INTERVIEW STAGES
- 1-st stage — screening call with Recruiter
- 2-nd stage — interview with our CTO
OUR BENEFITS
- Opportunity to improve your skills in a team of senior tech experts
- Paid vacations and sick-leaves, additional days-off, relocation bonus
- Wellness: Medical insurance/ sport compensation/ health check-up+flu vaccination at your choice
- Education: regular tech-talks, educational courses, paid certifications, English classes
- Fun: own football team, budget for team-lunches, branded gifts
- One of the best IT employers in Lviv based on DOU rating