Talentuch is a full-service Human Resources, Outsourcing, Advisory, and Recruiting company. We specialize in recruitment for the Microsoft channel, SAP, and General IT. We operate worldwide, with clients and candidates from the USA, Canada, Europe, Middle East, LatAm, Ukraine and many other countries.
2 січня 2024

Level 2 Technical Engineer in Ukraine (вакансія неактивна)

віддалено $3500–5000

The hiring company is based in the USA and provides IT services to North American customers.
You can work remotely on a B2B basis in a European time zone.

A candidate should have experience working at an MSP where they service end users with general helpdesk/networking and infrastructure/security issues.
Must be skilled at Windows Desktop and Server operating systems, installation & troubleshooting of Domain controller and group policy, understanding Windows licenses, Office365 administration including licensing, exchange online, SharePoint administration, MS Azure and Azure Active Directory and Intune, firewalls, and wireless configuration & troubleshooting.

Experience/Requirements:

● 2+ years of experience in L2 role at Managed services companies;
● Great communication in English (US customers, pronunciation matters);
● Very proficient in Azure, O365, PowerShell, Windows Server & Desktop, SonicWALL;
● Great troubleshooting skills;
● Organized & Consistent;
● Team Player;
● Process-driven individual;
● Ability to work under stressful circumstances and deadline pressure.

Duties:

● Handles technical escalations;
● Participates in planning and directing projects to meet customer requirements (facilitating
requirements gathering processes, defining project scope and goals, setting clear expectations and risks, etc.);
● Explores new technologies;
● Communicates effectively across individuals, departments, and external parties;
● Collaborates across members of the same team and cross-functional teams alike.