Junior Customer Support Specialist

Entravel is changing the way people book hotels. We use blockchain technology to offer the best hotel deals. Join us and be part of a team that’s revolutionizing travel.

Responsibilities:

— Help customers through phone, chat, email, and social media.

— Answer customer questions in English (knowing other languages is a plus).

— Support your team by sharing knowledge and giving feedback.

— Solve customer problems and teach them how to use our website.

— Improve customer service and suggest better ways to do things.

— Work with your team to meet goals and share feedback with management.

Requirements:

— Strong English skills (both speaking and writing).

— Good communication skills.

— Experience with social media support is a plus.

— Ability to explain complex systems simply.

— Organized and good at managing your time.

— Knowing additional languages is a plus.

Why Join Us:

If you’re a student or have no experience but speak great English and want to learn, this job is for you! We offer a chance to grow in an innovative company and gain valuable experience in customer support and technology.