Tacans is the international Swiss IT company which was founded in 2021 and has development hubs in Ukraine. Company focuses on blockchain and DLT technologies. Also, we provide outsourcing and outstaffing solutions to businesses worldwide.
18 вересня 2024 Перша робота

Junior Customer Support Specialist (вакансія неактивна)

віддалено

Entravel is changing the way people book hotels. We use blockchain technology to offer the best hotel deals. Join us and be part of a team that’s revolutionizing travel.

Responsibilities:

— Help customers through phone, chat, email, and social media.

— Answer customer questions in English (knowing other languages is a plus).

— Support your team by sharing knowledge and giving feedback.

— Solve customer problems and teach them how to use our website.

— Improve customer service and suggest better ways to do things.

— Work with your team to meet goals and share feedback with management.

Requirements:

— Strong English skills (both speaking and writing).

— Good communication skills.

— Experience with social media support is a plus.

— Ability to explain complex systems simply.

— Organized and good at managing your time.

— Knowing additional languages is a plus.

Why Join Us:

If you’re a student or have no experience but speak great English and want to learn, this job is for you! We offer a chance to grow in an innovative company and gain valuable experience in customer support and technology.