Head of QA (in Warsaw)

The product we are working on is the biggest community-based navigation app, complex web services, and other solutions related to it. The web and mobile apps handle information at a massive scale and extend well beyond the search giving people and companies a lot of new useful options. Here you’ll be a part of a skilled international team, working on an app with >100 mln users!

As a Head of QA, you will play a high-impact role with a focus on building the long-term technical QA strategy, driving the integration of AI tools, and establishing operational transparency and metric reporting.You will cooperate with the QA Project Manager (who coordinates the QA Squad Leads) to drive the technical roadmap, guiding our dedicated Leads who act as the focal points and domain anchors for our core areas—Automation, Releases, AI Test Flows, and People Development.

Responsibilities:

• Define and execute the QA strategy aligned with business and engineering objectives.
• Lead, mentor, and develop a distributed QA organization, including QA Leads and Quality Engineers.
• Drive continuous improvement of QA processes, testing methodologies, operational efficiency, and testing cycle time.
• Establish and enforce QA standards, quality metrics, KPIs, OKRs, and engineering best practices across teams.
• Lead the adoption of AI-powered testing solutions, automation technologies, and modern QA tools while driving AI capability across the organization.
• Define and execute scalable quality engineering and automation strategies across multiple products and teams.
• Partner with Engineering, Product, and Delivery leadership to ensure high-quality software releases, manage quality risks, and provide strategic guidance on quality initiatives.
• Act as the primary escalation point for complex technical, organizational, and quality-related challenges.
• Own the QA hiring strategy, talent development, succession planning, and organizational growth.
• Foster a culture of innovation, accountability, continuous learning, and engineering excellence by identifying and implementing new processes and AI-driven improvements.

Requirements:

• Location in Warsaw or readiness to relocate (office-based role)
• 8+ years of experience in Software Quality Assurance.
• 4+ years of experience leading QA teams in a product environment.
• Proven experience managing large QA organizations (20+ engineers), including QA Leads.
• Experience defining QA strategy, organizational standards, KPIs, and scalable quality processes.
• Strong experience driving process optimization and operational excellence across QA organizations.
• Experience defining and executing test strategies and modern Quality Engineering practices.
• Good understanding of AI applications in software testing and a track record of evaluating or adopting AI-driven solutions to improve QA processes.
• Deep understanding of SDLC, Agile methodologies, CI/CD, and software testing best practices.
• Strong leadership, stakeholder management, communication, and decision-making skills.
• Fluent English (C1/C2 level).
• Fluent Ukrainian (C1/C2 level).

Nice to have:

• Hands-on experience with test automation frameworks and QA architecture.
• Experience validating AI-based products or LLM-powered applications.
• Experience with cloud platforms and distributed systems.
• Performance, security, or reliability testing experience.
• ISTQB certification or equivalent.

We offer:

• Opportunity to work on a global product used by 100+ million users worldwide.
• Competitive compensation package, including 20 paid vacation days and paid sick leave.
• Full-time office-based work (5 days per week) in a modern, comfortable office in Warsaw.
• Flexible working hours with a healthy work-life balance.
• Private medical insurance.
• English classes with a native speaker and wellness activities, including online yoga.
• Paid tech training and other activities for professional growth;
• Friendly and supportive engineering culture.

If your qualifications and experience match the requirements of the position, our recruitment team will reach out to you in a week maximum. Please rest assured that we carefully consider each candidate, but due to the amount of applications the review and further processing of your candidacy may take some time.