Beta Community Support / TechOps agent (in Warsaw)

● High level English speaker — be able to write and communicate verbally in proficient English, using technical and testing related terminology
● 2+ year in Technical Support or 1+ year in manual QA
● Familiarity with bug tracking systems and test management tools
● Task oriented — able to deliver quickly on tight schedules and deadlines, and must be able to adapt to frequent changes in requirements

● Experience in software QA methodologies and practices with emphasis on the Mobile world (Android and iOS)
● Experience utilizing log files to debug and analyze issues
● Experience in operating test tools and conducting analysis of test data
● Good understanding of Client-Server architecture

● Great international team of professionals (Kyiv, Warsaw, Tel Aviv, New York)
● Compensation package (20 paid vacation days, paid sick leaves), flexible working hours
● Work with cutting edge technologies
● Medical insurance
● English courses with a native speaker, yoga, paid tech training and other activities for professional growth
● Work from comfortable office in the center of Warsaw
● International business trips

● Monitoring and debugging Beta community bug reports, suggestions and forum posts
● Releasing Beta-staged versions to the community via Centercode
● Identifying important and critical issues to track and report about to internal teams

Join our team working on one of the TOP-3 navigational apps focused on outsmarting traffic.
The Beta community includes ∼40 thousand volunteers worldwide who participate in testing Beta version of the app, and helping to improve product quality.