HubSpot Administrator

Svitla Systems Inc. is looking for a skilled and proactive HubSpot Administrator to join our administrative team for a full-time position (40 hours per week) in Ukraine. In this role, you’ll manage and configure multiple CRM systems used across the company, including both third-party platforms and internal custom CRM tools. A key part of your initial responsibilities will be hands-on support and oversight of our ongoing migration to HubSpot. It is a long-term position with a broad scope- from day-to-day administration to strategic improvements.

Requirements

• Proven hands-on experience in the administration and configuration of HubSpot CRM.
• Experience working with other CRM platforms (e.g., Zoho CRM, Salesforce, Microsoft Dynamics 365).
• Experience supporting CRM use cases across different domains (Sales, HRM, Recruitment).
• Strong communication and collaboration skills, with the ability to work effectively with both non-technical business units and technical teams.
• Be comfortable with gathering requirements, providing support, and offering training.
• An Intermediate or higher level of English (sufficient for reading documentation, writing emails, and participating in basic verbal communication).

Responsibilities

• Administer and configure CRM systems, including HubSpot, Zoho, and internal tools.
• Manage integrations with third-party solutions across departments (Sales, HR, Recruitment, etc.).
• Support and oversee the company’s CRM migration to HubSpot.
• Collaborate with internal business units to gather feedback and optimize CRM usage.
• Maintain documentation and create user-friendly educational materials for CRM users.
• Identify opportunities for improvement in CRM processes and system efficiency.
• Contribute to the evolution and support of custom CRM solutions developed in-house.

We offer

• US and EU projects based on advanced technologies.
• Competitive compensation based on skills and experience.
• Regular performance appraisals to support your growth.
• Flexibility in workspace, either remote or in one of our development offices.
• Comprehensive medical insurance, including dental and massages.
• Personalized learning program tailored to your interests and skill development.
• Sport reimbursement program for onsite and online activities.
• Bonuses for recommendations of new employees.
• Bonuses for article writing, public talks, and other activities.
• 20 vacation days, 10 national holidays and 5 sick leaves.
• Maternity leave policy and family days off.
• Free tech webinars and meetups organized by Svitla.
• Welcome and anniversary presents, gifts for children, and more.
• Regular corporate events and meetups.
• Awesome team, friendly and supportive community!