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SupportYourApp is a team of like-spirited people determined to make the world a happier place, one satisfied customer at a time. We treat our team like our clients, surrounding them with an unlimited care, individual approach, and a wholesome positive experience.
20 вересня 2019

Customer Support Consultant (English & German) (вакансія неактивна)

Київ

Необхідні навички

Interested in Software, Hardware and SaaS products?

Join our SupportYourApp team as a Customer Support Consultant and provide high-level quality support for famous IT-companies from all over the world.

All you need is:

Fluent German & English (B2 is a minimum)
Analytical & Research Skills
Customer-oriented and responsible attitude

Буде плюсом

Will be a great plus:

Experience with CRM systems
Technical background
Experience with native speakers
International exchange programs participation
Customer service skills and experience

Пропонуємо

We offer you:

Flexible schedule
Big and well-equipped office (feel it! jobs.dou.ua/...​es/supportyourapp/photos)
Competitive compensation in USD, financial and professional growth
Paid intensive training and trial period
Great management with no bureaucracy
Good bonuses for referring friends (referral program)
SupportYourApp Medical Policy
Coffee, tea, candy, seasonal fruit, and vegetables
Various sports events and teambuildings; part-compensation for SportLife membership
Corporate Library
Occasional business trips

Обов’язки

What You’ll Be Doing:

Resolving basic to complex support issues for customer inquiries received via omni-channel support (emails, live chat, and calls)
Becoming a product expert and providing documentation updates to our knowledge base
Ensuring customers’ satisfaction
Communicating with developers from various IT-companies;

Про проєкт

Who are we?

SupportYourApp is a leading customer support outsourcing company. We work with 23 countries and provide support in 16 languages. There are amazing startups as well as leaders of IT industry among our clients. Grab your chance to join them, and send us your CV in English pointing out your outstanding skills!

Visit our website: www.supportyourapp.com