Senior HR Manager

COMPANY

Zoot empowers financial service providers worldwide with secure, scalable decisioning technology that streamlines operations, reduces risk, and elevates the customer experience.

Our configurable platform and industry solutions enables banks, fintechs, and payment providers to launch intelligent lending, onboarding, and credit evaluation solutions with speed and precision. With over 35 years of experience, a robust global infrastructure, and a growing global presence, Zoot is trusted by leading financial brands to deliver real-time decisions, seamless integrations, and long-term success.

ABOUT THE ROLE

As Senior HR Manager, you will take full ownership of the day-to-day HR function for Zoot’s European organization. Working closely with our part-time Head of HR, you will align priorities and then drive execution independently. In cooperation with our HR Manager, you will handle complex employment matters across several countries without close supervision, and partner with our external recruitment agency to keep hiring moving.

Beyond day-to-day delivery, you will have a direct hand in building the processes, policies, and structures that carry the company through its next stage of growth.

Key Responsibilities

• Owning and delivering high-quality day-to-day HR operations (hire-to-retire) across all European locations.

• Running regular one-to-ones and check-ins, probation and development conversations, performance and compensation reviews, and engagement initiatives.

• Acting as the main HR point of contact for employees, providing guidance, answering HR-related questions, and resolving operational issues.

• Developing our managers as people leaders by building the practical leadership capability the company needs.

• Proactively driving HR operational excellence, identifying gaps, and ensuring continuous improvement.

• Preparing and maintaining HR documentation, policies, internal guidelines, people analytics, and reports.

PROFILE

• 5+ years of experience in HR with a strong understanding of HR processes.

• Advanced English communication skills, both written and verbal.

• Strong leadership skills with the ability to push projects and teams toward success.

• Ability to work independently and manage multiple HR tasks simultaneously with close attention todetail.

• Strong ability to organise work efficiently, prioritise tasks, and meet deadlines in a fast-paced environment.

• Flexible and eager to learn, adapting to new challenges and environments.

• Experience managing or supervising the work of others.

• Knowledge of EU and UK labor law is an advantage.

ZOOT OFFERS

• Competitive salary and a high-quality working environment.

• Know-how, professionalism, and an international market-leading reputation.

• Interesting and challenging international clients and projects.

• Highly motivated, highly qualified team of friendly colleagues.

• Flexible working schedule.

• Financial support for relevant certifications and professional events.