Сучасна диджитал-освіта для дітей — безоплатне заняття в GoITeens ×
Who we are: Stuzo helps Everyday Spend Retailers Know and Activate™ more customers and data in real-time, leading to more visits, more gallons, and bigger baskets. Stuzo’s Open Commerce® product suite consists of: Activate for Intelligent 1:1 Loyalty, Transact for Contactless Commerce, and Experience for Cross-Channel Customer Experiences.
4 жовтня 2021

Support Engineer (вакансія неактивна)

Житомир

Необхідні навички

— Excellent communication skills;
— Advanced written and spoken English;
— Familiarity with IT industry;
— Experience in support or related field;
— Experience working with help desk software and remote support tools (JIRA, ZenDesk or other);
— Understanding of software development life cycle.

Пропонуємо

— Long-term employment;
— Competitive compensation with regular performance based salary and career development reviews;
— 22 working days of vacation per year;
— 8 paid sick leave working days per year;
— Health insurance programme;
— Flexible working hours;
— Sponsored company educational program, corporate library, Toastmasters club;
— Funny celebrations, team outings and company events;
— Unique and friendly environment where everyone can explore and learn new technologies.

Обов’язки

— Technical Support Engineers are the first point of contact for customers in handling all customer service requests;
— The person who analyse and answer client questions via Jira ticketing system;
— Technical Engineer keep track users’ system issues until they are resolved by adhering to the agreed timelines;
— From time to time help our QA team with mobile application testing.
— Regular working hours (9.00 — 18.00);
— On-call shifts;
— Communication with development and project management teams;
— Prepare and support internal documentation for our QA department.

Про проєкт

Stuzo develops mobile applications in chain business domain as well as web and mobile sports, fuel, healthcare and fintech applications. We help these businesses get more customers and data in real-time, leading to more visits, more gallons, and bigger baskets. Our Open Commerce platform provides the technical foundation for intelligent 1:1 loyalty, contactless commerce and mobile storefronts.

Our services include digital product strategy, product design, and product engineering.