Advanced written and speaking English, full command of the language, C1 level;
More than 2 years of experience in digital, online communication with clients (chats, e-mails, phone).
At least 40 working hours per week;
Possibility of extra coverage (evening hours and weekend shifts are highly appreciated);
Basic knowledge of web interface functionality structure;
Attention, concentration, and common sense.
Different scheduling options;
Provide a WOW service to clients via e-mail with enthusiasm and courtesy;
Reply to incoming customer order status and product requests, providing appropriate and correct information;
Show a positive attitude, even when faced with misplaced criticism or frustration;
Covering 8 hours shift, with possible scheduling for
Fast-growing, US-based company looking for Customer Service agents.
Full-time remote job. Timely payment and cool management.