Head of Back Office (вакансія неактивна)

Hi! We are 🔥Squro🔥, an international fin-tech product company. Deeply understanding our client’s needs, we create a convenient and transparent fin-tech environment, striving to provide the best conditions and services.

Since 2006, the company has earned the trust of customers from Asia, Europe, and the Middle East. Today more than 500 thousand people in more than 185 countries develop their investment potential with solutions from Squro.

Responsibilities:
Management and administration of the department
Creating and implementing a back-office strategy in accordance with the company’s global strategy
Analyzing on a constant basis the department activity, payment systems activity, suspicious activity, KYC, AML procedures etc.
Ensuring compliance with international L&C procedures
Management the procedure of customers verification, account establishment, maintenance and closures
Management the processing of all customer deposits and withdrawals in a timely manner
Investigating and resolving potential issues arising from customer deposits, withdrawals or client activity
Liaising with other departments to escalate and resolve all client issues in a timely manner
Management of searching and attraction of the best PSP (payment system providers)
Managing the implementation of PSP solutions in the Back Office
Monitoring the efficiency of cooperation with various PSP, risk assessment and management
Reviewing the automation of Back Office and replacing manual processes with automated systems where required
Preparation of back office procedures, policies, terms & conditions, contracts and relevant disclaimers
Controlling over the reconciliation of all financial assets of the company
Preparation of various internal and regulatory reports
Controlling costs and budget to help the organization optimize costs
Management the training of relevant staff to ensure continuing competence
Coaching and motivating teams to achieve productivity and engagement

Required skills:
Proven 2+ years of experience on the position Head of Back Office or similar position
5+ years of experience in financial or crypto, banking, gaming industry
Practical experience with KYC, AML procedures, etc.
Deep knowledge and experience with international L&C procedures
Experience managing a team of 15 or more employees

Experience in implementing new payment systems
Knowledge of data analytics and reporting
Good understanding of financial tools
People management and Leadership skills;
Upper intermediate and higher level of English

We offer:
Professional and personal growth;
Сhallenging, fast-moving, and unique tasks in the FinTech field with our product;
Ability to be close to the business and take part in making fast decisions;
Corporate library;
Regular team retrospectives;
Full accounting support and taxes compensation;
Flexible schedule;
Paid vacations, sick leaves, public holidays, ability to take days off;
Corporate equipment;