Product Testing & Research Specialist (maternity cover)

Team Summary

Our User Acceptance Testing & Market Research team is a group of experts focused on validating product functionality from a user perspective to support successful go-to-market decisions. The team collaborates across Product, Design, and Engineering departments to provide data-driven recommendations for feature improvements. We approach all testing from an end-user perspective to ensure optimal customer experience. Our approach combines early engagement, iterative feedback, and data-informed decisions to identify usability gaps, align with business goals, and enhance user experience.

Job Summary

This role suits someone naturally curious, with strong critical thinking and ability to work independently in a dynamic, multi-cultural and diversified environment.

Responsibilities and Duties

— Conduct in-depth research to fully understand product features, functions, and intended use cases.
— Perform user acceptance testing of software and hardware following real-world scenarios at testing sites.
— Identify bugs, inconsistencies, or user experience issues through structured and exploratory testing.
— Collaborate with internal teams—including Product, Engineering, and Program Management — to clarify testing needs and share key findings.
— Interpret test findings to generate actionable insights, prepare reports, and create presentations for stakeholders.
— Monitor and analyze competing products and technologies in the market, providing benchmarking comparisons and highlighting strengths and areas for improvement.

Qualifications and Skills

— 1.5+ years of experience in manual testing with emphasis on UAT and market research.
— Knowledge of QA methodologies and familiarity with common tools (Jira, Confluence, etc).
— Experience testing software and hardware in a production environment.
— At least Intermediate level of written and spoken English.
— Strong communication and collaboration skills with a customer-focused mindset.
— Proven analytical and presentation skills.

We offer multiple benefits that include

— The environment of equal opportunities, transparent and value-based corporate culture, and an individual approach to each team member
— Competitive compensation and perks. Annual performance review
— Gig-contract
— 21 paid vacation days per year, paid public holidays according to Ukrainian legislation
— Development opportunities like corporate courses, knowledge hubs, and free English classes as well as educational leaves
— Medical insurance is provided from day one. Sick leaves and medical leaves are available
— Remote working mode is available within Ukraine only
— Free meals, fruits, and snacks when working in the office.