SQUAD (squad.ua) — is a research and delivery team working on great products. We’re pulling together the strongest performers and designing an environment for creativity & discovery. We believe that the synergy of outstanding people and this environment can tackle any global challenge. Forget good. Do great in SQUAD.
12 января 2021

CS Analyst (вакансия неактивна)


Job Summary

We are looking for a passionate CS Analyst to join our data analysis team. In this role, you will monitor the status of our products and features on a daily basis and perform ad hoc analytic requests to transform data into business decisions.

Responsibilities and Duties

— Monitor and report performance of Ring products and features deployed to production on a daily basis
— Interact with Release Management and Product teams.
— Conduct quantitative and qualitative analysis of overall customer health
— Implement interactive dashboards
— Build out daily, weekly, monthly CS Reporting for the team’s use
— Perform ad hoc analytics requests
— Provide result interpretations

Qualifications and Skills

— Advanced analytical skills and expertise
— Good written and spoken English
— Undergraduate degree in math, finance, engineering, or other quantitative fields
— Excellent written and oral communication skills

Nice to have

— SQL knowledge
— Demonstrable proficiency with Tableau, PowerBI, QlikView, or Looker
— Good knowledge of Statistics, Probability theory
— Hands-on experience with AWS (Athena, Redshift)
— Knowledge of basic Linux commands
— Experience with Python/R
— Docker and NoSQL knowledge, hands-on experience with DataDog, Mixpanel, Kibana

We offer multiple benefits that include

— Working on impactful security products and the opportunity to use them personally
— Competitive salary and perks
— PE accounting and support
— WFH and remote working mode possibility. Partial furniture compensation
— Social package, including medical insurance available from the start date and sports compensation after the trial period
— 18 paid vacation days per year, paid public holidays according to the Ukrainian legislation
— Educational possibilities like corporate courses, knowledge hubs, and free English classes. Semiannual performance review
— Free meals, fruits, and snacks when working in the office.

Горячие вакансии

Все вакансии